Returns and exchanges.

If you want to return/exchange the item, you have 14 days after receiving the order to send the item back with a courier service and provide us the tracking number. We will make a money refund just after receiving the parcel from you.

Bodysuits, underwear and swimsuits are non-refundable.

When returning/exchanging items, please ensure they are in "as new" condition, are in their original brand packaging and the parcel is the same size as received. We cannot guarantee a full refund in case of damaged returns, damaged items may be sent back to the customer.

Send us an e-mail to order@my812.store with full information about your case: which item you'd like to return/exchange and the reason of the return. We'll send you all the instructions shortly.